Airports Company South Africa, Cape Town International Airport (ACSA CTIA)
continues to improve its service to passengers, airport users and stakeholders.
The airport has completed the upgrade of its cargo division at a cost of R18
million. These improvements were necessary to ensure a smooth operation in the
collection and delivery of cargo at Cape Town International Airport.
“The airport is committed to providing world-class facilities that meet the
needs of all our clients. With the upgrade of the cargo area at Cape Town
International Airport we have constructed four delivery ramps which are wheel
chair friendly. We focus on ensuring existing and new facilities within our
airports meet the particular needs of disabled travellers and all airport
users,” said Deborah Francis, acting Communications Manager at Cape Town
Other improvements include the upgrade of access roads which have been
broadened to make it easier for heavy duty vehicles to make use of the area. The
visitor and staff parking entrances have now been separated and a shaded parking
facility has been built which now boasts of 200 parking bays. “Safety and
security is a priority at Cape Town International Airport, we have installed two
turn - style gates at the staff parking and one gate for the visitor entrance,”
added Francis. “The aim is to have an access controlled facility to ensure
safety of cars and valuable items which get delivered to the airport. Close
circuit television footage has been increased to monitor movement within the
cargo area,” she concluded.
The airport is proud to announce each cargo
handling company will now have its own cargo distribution area. This is done to
eliminate confusion. The Universal Loading Devices (ULD’s) will be placed per
company. The parameter fencing has now been upgraded to the National Key Point
(NKP) type fencing. A new food kiosk has been built with its own parking area;
this was done to make it easier for those who need to access the kiosk to do so
without getting into the cargo area.
Through empowering communities, the timber structure which was being used at
the food kiosks will now be donated to the Freedom Farm community. The airport
continually aims to improve its service to its users and identifies ways in
which users can have great experience.
Continue to provide us with your feedback, visit www.airports.co.za.