The airport has been fully operational since 01st May 2010. In an effort to
continuously improve our service offering and make the airport users’ experience
seamless, we are committed to implement customer focused projects timeously and
in the least disruptive manner to airport users. The Arrivals Pick Up Zone which
has posed operational constraints and frustration to our customers will be
re-designed for your benefit. The project initiation arises out of customer
complaints and suggestions which were augmented by a traffic engineering
solution which will result in an optimal utilization of the area. Bongiwe Pityi, Assistant General Manager: Airport Operations said, “The
construction of the re-designed Arrivals Pick Up has already been commenced
with. The next phase which becomes more intense will require that the area be
closed off to the public in the interest of safety. The current Arrivals Pick Up
Zone will be closed from 27th March to 31st May 2012. On completion, the
re-designed Arrivals Pick Up Zone will alleviate congestion and offer a prime
parking facility to our customers. We are mindful of the inconvenience factor
during the construction phase and to this end we are offering a free 30 minute
parking benefit to all our customers, in the multi-storey parkade.”
- Will the public have access to the Arrivals Pick-Up Zone during
construction?
No, the area will be closed off to members of the public.
- Where do you pick up during this period?
All our customers will be
allowed to pick up in the multi-storey parkade owing to its proximity to the
main Arrivals area.
- How will I access the multi-storey parkade?
The public should follow the
directional signage placed in strategic locations via the main entrance of the
multi-storey parkade .
- How much does it cost you?
The first 30 minutes of parking in the
multi-storey parkade is free. Thereafter normal parking rates become applicable
- When will the new Arrivals Pick Up Zone be available?
01st June 2012
Colin Naidoo, Communications Manager for KSIA, said, “We are appealing to the
public for their co-operation and patience during the construction period. We
further encourage our customers to arrive earlier to avoid delays.” Jeanelle Roskrudge, Acting Manager: Landside Operations: “Directional signage
will be in place during this period to direct our customers. We are certain that
the new aligned pickup area will be more user friendly than the current one. As
ACSA we are will continue to improve our airport for the benefit of our
customers.” For any parking related queries during this period, please call 032 436 6626
and 032 436 6656. Or send an e-mail to: ksiaparking@airports.co.za. More
information on the operation of the arrivals pickup zone will follow closer to
the time of opening. Colin Naidoo
Communications and Brand
King Shaka International
Airport
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