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​​​​​​​​​​​​​​For general enquiries please contact:

Tel: (011) 723 1400 or (011) 921 6262; 

E-mail: customercare@airports.co.za ​

For media inquiries ONLY please contact Ernest Mulibana at:

​E-mail: Ernest.Mulibana@airports.co.za or Mediadesk@airports.co.za ​

 

Tue 10 December 2024
ACSA slams allegations of being on the brink of liquidation

ACSA timeously pays all legitimate and undisputed invoices that are received and where goods and services have been rendered. From the inception of the contracts to date (2017 to date), ACSA has paid security companies an amount of R3.97billion. After 5 years, the security services agreements are due for renewal and are the subject of litigation from several of the current service providers.

In the current year alone (April 2024 to November 2024), ACSA has paid R292 million to all security service providers. All validated invoices are paid when due and payable. All disputed invoices are subject to dispute resolution mechanisms such as mediation and arbitration, where appropriate. ACSA denies placing "gagging" orders against service providers. Specific service providers have exercised an election per the SLAs to proceed through arbitration, and ACSA has exercised its right to defend these proceedings.

ACSA does not owe security service providers more than R550 million, but has received claims that still need to be verified of R126m, which are subject of the arbitration process.

The service providers are required to submit invoices for all amounts due for services, and these must be accompanied by information and / or documentation that ACSA may reasonably require. Upon receipt of the invoices accompanied by substantiating evidence, ACSA would pay the service provider according to the SLA. Those who have not been paid, have not submitted verifiable documentation to support their claims and have been asked to do so.

Liquidation Claims

Liquidation proceedings were instituted against ACSA for unverified claims. The application for liquidation has therefore no prospects of success, as ACSA is a going concern and is able to pay its debts as and when they arise.

At this stage, ACSA is not aware of any additional impending liquidation applications since the proceedings described above.

Service providers claims against ACSA do not have the effect of creating liability in ACSA's books. The mere existence of a claim from a service provider does not translate to a contingent liability or even grounds for liquidation.

Filing a liquidation application does not mean that the application has merit, particularly when unverified. The application for liquidation is a vexatious and malicious attempt to coerce ACSA into paying unverified amounts that are subject to arbitration.

The Financial Statements

ACSA strongly rejects the allegation that its financial statements are "fake." The financial statements of 2023/24 were independently audited by the Auditor General of South Africa (AG), and an independent audit opinion was issued confirming "ACSA's financial statements present fairly in all material respects the financial position of the Group and financial performance and cash flow for the year ended in accordance with the financial standards, Public Finance Management Act and Companies Act."

This opinion was issued by the AG, for the year under review, having being provided with all relevant information on such claims.

As per the audited Annual Financial statement for the period ended 31 March 2024 ACSA's assets, exceed its liabilities including reasonably foreseeable contingent liabilities and ACSA is able to pay its debts as they become due in the ordinary course of the business. Therefore , based on the Going Concern assessment, it can be concluded that Airports Company South Africa is solvent and liquid.

The Nature of the Dispute

ACSA is in receipt of unverified claims of R126 m over the calculation of increases and training. The increases are in relation to labour costs, equipment and training fees. These matters have been referred to arbitration to get a ruling on what is fair to claim and what is fair to pay.

In respect of one of the matters the arbitration was instituted on 24 February 2023; in August 2023, ACSA filed the statement of defence and counterclaim. 7th February 2024, ACSA filed an amended statement of defence and counterclaim. 8 months later in 2024 the service provider has not responded, and the matter was set down for an arbitration hearing for the 17th March 2025 where they would be entitled to pursue any claims they have against ACSA in that process. The service provider has chosen instead on 27 November 2024 to submit an application for liquidation, abandoning the arbitration process prescribed through the Service Level Agreement as a last resort for contracting parties to resolve disputes.  This clearly illustrates bad faith and opportunistic conduct to tarnish ACSA's reputation.​

ADDITIONAL FALSE ALLEGATIONS

BONUSES

There are no bonuses nor increases that have been received by Board members since 2020, as they are paid standard prescribed fees, which are determined by National Treasury.  The bonuses of ACSA staff were not paid for the 3 years of financial losses due to Covid-19 and cost cutting measures and were paid for the first time in 2023/24 - the first profitable year as determined by the ACSA remuneration policy which is aligned with best practice.

ACSA views these claims as highly irresponsible and sensationalist to air such inaccurate and misleading statements with the obvious intention of causing panic among travellers and customers, especially given that ACSA is a very important part of the transport sector in this country.

ACSA is responding to the liquidation application and will file its Notice to oppose to defend the liquidation proceedings.

We reassure the public that ACSA as an organ of state prescribes to the high standards of corporate governance and compliance with the Public Finance Management Act, and will not be coerced into making payments of unverified amounts. ACSA will also not make irregular payments under undue pressure or threatened legal action.

ACSA would like to reassure the public that there is no cause for concern and operations will continue as normal. 

Ends//

Business
Mon 9 December 2024
Fuel system restored: Operations back to normal

Airports Company South Africa (ACSA) is pleased to announce that the fuel system at O.R Tambo International Airport is now fully operational. Fuel trucks are currently en route to the apron, and normal operations have resumed. 

We sincerely apologise for any inconvenience caused during this time and appreciate your patience and understanding. 

For passengers who may still be experiencing delays, we kindly advise reaching out directly to your respective airlines for further assistance. 

Thank you for your cooperation as we continue to ensure a smooth and efficient travel experience. 

 

For further information or media inquiries, please contact:

ACSA Media Desk

Mediadesk@airports.co.za

Issued by Airports Company South Africa

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Business, Passengers
Mon 2 December 2024
ACSA unveils its 2024 Christmas Lights Activation across airport network

Airports Company South Africa (ACSA) is set to light up the festive season with its highly anticipated Christmas Lights activation, which will kick off on 2 December 2024. This exciting event, marked by the official switching on of the lights, will take place across all nine of ACSA's airports, creating a festive ambiance that enhances the airport experience for both travellers and visitors alike.

The Christmas Lights activation is part of ACSA's broader initiative to position airports not just as transit hubs, but as lifestyle and retail destinations. Inspired by the diverse cultures and landscapes of South Africa, the 2024 Christmas campaign adopts the theme "Christmas under the Sun". This theme reflects the warmth, vibrancy, and African heritage that make this season unique in Southern Africa. From the décor that draws inspiration from the South African landscape to the rich cultural diversity on display, ACSA's festive approach offers a refreshing take on the traditional Christmas experience.

"We are excited to unveil this year's Christmas Lights activation, which aims to create a memorable experience for our passengers, airport visitors, and our retail partners," said Ms. Laurene Less, ACSA's Group Executive: Corporate Services. "The festive season presents a wonderful opportunity to showcase the warmth and spirit of African culture while elevating the airport experience. This is not just about decoration – it's about creating a space that invites families to relax, shop, and celebrate the holidays together. We want to encourage people to see our airports not only as points of transit, but as vibrant places to shop, dine, and unwind."

The official switching on of the Christmas lights will take place simultaneously at all nine ACSA airports, with the highlight being the ceremony at O.R. Tambo International Airport (ORTIA), wherein ACSA CEO, Ms. Mpumi Mpofu will lead the lighting ceremony. In addition to the lights, several festive activities will be hosted across the airports to signal the start of the holiday season.​

The 2024 Christmas campaign will also provide a boost to ACSA's retail partners, increasing foot traffic to the airports and giving passengers and visitors a unique, holiday-inspired shopping experience. The campaign is part of ACSA's broader strategy to enhance its infrastructure and commercial offerings over the next five years, in line with its capital expenditure plans.

"The Christmas decorations and activities are designed to offer something for everyone, whether you're a traveller on the go or a local looking to embrace the holiday spirit," said Ms. Less. "We aim to create an environment where people can relax and celebrate the season, making every visit to our airports feel like a special occasion."

As part of ACSA's commitment to enhancing the customer experience, the Christmas lights activation also highlights the company's continuous efforts to create engaging and memorable experiences for passengers, while boosting the visibility and appeal of its retail offerings. By transforming the airports into festive destinations, ACSA invites both locals and international visitors to experience the holiday season in a new light.

For further information or media inquiries, please contact:

ACSA Media Desk

Mediadesk@airports.co.za

Issued by Airports Company South Africa

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Business, Passengers
Wed 20 November 2024
ACSA confirms flight disruptions at King Phalo Airport due to inclement weather conditions

Airports Company South Africa (ACSA) wishes to inform passengers of significant flight disruptions at King Phalo Airport (KPA) due to inclement weather conditions with a low cloud base that is below 100 feet.

Earlier today, some affected flights were redirected to King Shaka International Airport (KSIA) and Chief Dawid Stuurman International Airport (CDSIA) for the safety and convenience of passengers. Additionally, other airports within the ACSA network, including O.R. Tambo International Airport (ORTIA), have also been impacted by these weather conditions.

Passengers are advised to contact their respective airlines for the latest updates regarding the status of their flights.

ACSA sincerely apologises for any inconvenience caused and is working closely with airlines and aviation authorities to manage the situation. The safety and well-being of all passengers remain our top priority.

For real-time updates, please download the ACSA Mobile App and subscribe to LIVE flight update notifications.

For further information or media inquiries, please contact:

ACSA Media Desk

Mediadesk@airports.co.za

Issued by Airports Company South Africa

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Business, Passengers
Fri 15 November 2024
ACSA celebrates Cape Town International Airport’s win at the 2024 Airport Honour Awards

Airports Company South Africa (ACSA) is proud to announce that Cape Town International Airport (CTIA) has been honoured with the coveted Airport Experience Award at the Airport Honours Award ceremony, held last night 13 November 2024, during the International Airports Summit in Amsterdam.

The Airport Experience Award recognises airports that prioritise creating a positive and supportive environment for their employees, with the understanding that a motivated, well-equipped workforce plays a key role in delivering exceptional passenger experiences. This global accolade celebrates airports that provide their staff with outstanding facilities, growth opportunities, and recognition programmes that foster a culture of excellence.

For Cape Town International Airport (CTIA), these initiatives have not only created a remarkable work culture but have also elevated the passenger experience, showcasing the airport as an embodiment of South African hospitality.

Mark Maclean, Regional General Manager of Cluster 2 at ACSA, shared his pride in the achievement, stating, "This award speaks to our core belief that a memorable passenger experience is driven by the people who work passionately to make each traveller feel welcome. We are creating an airport experience that truly reflects a customer centric culture. I am very proud of our team's continued dedication and of ACSA's role in setting a benchmark in the global aviation industry."

The accolade comes as ACSA continues to invest in amenities and initiatives that contribute to a positive environment for both staff and travellers, including dedicated employee facilities, comprehensive staff development programmes, and a reward system that recognises exceptional performance.

ACSA remains dedicated to fostering a world-class airport network and ensuring that its employees and customers alike experience the very best that South African aviation has to offer.

For further information or media inquiries, please contact:

ACSA Media Desk

Mediadesk@airports.co.za

Issued by Airports Company South Africa

//ENDS//

Business, Passengers
Fri 15 November 2024
ACSA supports the George Business Chamber’s the Entrepreneur 2024 Programme

Airports Company South Africa (ACSA) is proud to support the George Business Chamber's 2nd annual The Entrepreneur programme and competition, which concluded on 1st November 2024. As a key partner in this transformative initiative, ACSA is committed to empowering small businesses and driving local economic growth by developing entrepreneurs across South Africa.

The Entrepreneur programme, originally launched by the iLembe Chamber in KwaZulu-Natal 14 years ago, made its debut in George in 2023 and expanded to Mangaung in 2024. The initiative has earned recognition as a vital platform for innovation and growth, nurturing aspiring entrepreneurs with essential skills, business insights, and the mentorship needed to achieve sustainable success.

The 2024 programme, which launched on 26 June, ran over 10 weeks, identifying and cultivating 21 promising entrepreneurs from George and the greater Garden Route. Participants embarked on an intensive journey that combined theoretical business modelling with practical application, aimed at equipping them with the tools to grow and succeed.

A team of seven accredited mentors from the George Business Chamber provided valuable guidance throughout the programme, which included rigorous training at the Nelson Mandela University (NMU) George Campus. Finalists developed comprehensive business plans, which they submitted for review on 11 October, followed by presentations to a panel of adjudicators on 28 October. The programme concluded with an exhibition and awards ceremony on 1st November, where winners were celebrated for their accomplishments.

The top three winners of The Entrepreneur 2024 were:

  • Kwanonqaba Industries – Themkozi Mkize
  • Precious Life Frail Care – Eldri Havenga
  • South Cape Recruitment – Yvette Meyer

The winners were awarded a collective prize of R75,000, recognizing their exceptional vision and commitment to driving local innovation and economic growth.

Among the finalists was Life Malesa, whose journey stands out as a profound example of resilience and entrepreneurial spirit. A previous beneficiary of ACSA's carpentry project, Malesa leveraged his training to establish his own carpentry business, ultimately gaining a place in The Entrepreneur 2024. His inspiring story highlights the impact of skill-building initiatives and ACSA's ongoing commitment to supporting entrepreneurs from all backgrounds.

The 2024 programme, with an estimated project value of R500,000, was made possible through contributions from ACSA, George Business Chamber, AHI Western Cape, George Herald, Algoa FM, and NMU.

"ACSA is incredibly proud to be part of such a dynamic and impactful initiative," said Ele Tshikovhi, Group Manager Transformation at Airports Company South Africa. "Supporting emerging entrepreneurs is essential for building resilient communities and fostering long-term economic growth. Our vision is to expand The Entrepreneur programme nationwide, creating a ripple effect of opportunity, job creation, and innovation across South Africa."

With a strong foundation established in George, ACSA envisions expanding The Entrepreneur programme across South Africa, fuelling local economies, and supporting job creation. By enabling emerging businesses to thrive, ACSA and its partners aim to drive long-term economic impact, innovation, and empowerment in communities nationwide.

For further information or media inquiries, please contact:

ACSA Media Desk

Mediadesk@airports.co.za

Issued by Airports Company South Africa

//ENDS//​

Business, Passengers
Fri 8 November 2024
ACSA partners with Smile foundation for life-changing smile weekend initiative

Airports Company South Africa (ACSA) is once again proud to support the Smile Foundation's transformative efforts, as a dedicated team of medical professionals provide life-changing surgeries for children in need this weekend.

The second Smile Weekend of 2024 took place at the Provincial Hospital in Gqeberha today where 20 young lives were changed through corrective surgeries led by renowned Plastic and Reconstructive Surgeon, Dr. Chris van der Walt.

This remarkable initiative, made possible through the selflessness of surgeons, anaesthetists, nurses, and other medical staff who are volunteering their time over the weekend, will bring hope and healing to children with facial abnormalities and other complex medical conditions.

The team of healthcare professionals in Gqeberha chose to donate their time and expertise to make a profound difference in the lives of children who might otherwise not have access to the necessary medical care. Dr. Chris van der Walt, along with a team of 10 theatre nurses, anaesthetists, and surgical staff, performed a series of corrective surgeries for children facing severe medical challenges. Among the children benefiting from this initiative are:

  • Sinethemba, a 9-month-old boy from Joubertina in the Eastern Cape, will undergo reconstructive surgery for a unilateral cleft lip. Sinethemba's previous surgery had to be delayed due to health complications, but with the help of this Smile Weekend initiative, he will finally receive the surgery he urgently needs. The procedure will restore the continuity of his lip, improve his aesthetic appearance, and most importantly, support his healthy speech development. Coming from a rural area with limited access to specialized medical care, Sinethemba's surgery would not be possible without the Smile Foundation's commitment to reaching children in remote areas.
  • A young girl born with amniotic band syndrome, which led to lymphedema in her foot, will undergo a specialized "debulking" surgery. This critical procedure will help reduce swelling, allowing her to wear shoes for the very first time and giving her the chance to experience greater comfort and mobility. This surgery will also enable her to engage more fully in daily activities, providing her with the freedom to enjoy life like other children her age.

Since 2011, Airports Company South Africa has been a steadfast sponsor of Smile Foundation initiatives, working alongside the Foundation to improve the lives of South Africa's most vulnerable children. Tarri Parfitt, CEO of Smile Foundation, expressed heartfelt gratitude for ACSA's continued support:


"We are deeply thankful to our long-time sponsor, Airports Company South Africa, and our incredible medical team for generously sharing their skills and sacrificing their weekend. Your dedication and compassion bring new hope and brighter futures to so many children and their families. Witnessing the life-changing impact of these efforts is profoundly moving, and we are ever grateful to everyone who helps make these miracles possible."

Chief Dawid Stuurman International Airport manager, Ms. Claudia Daniels shared the company's pride in the partnership with Smile Foundation:

"At Airports Company South Africa, we are honoured to play a part in uplifting communities and supporting children in need across South Africa. Our involvement in this Smile Weekend reflects our deep commitment to making a positive impact, not only within the communities we serve but in the lives of each child who deserves a brighter future. We are proud to partner with the Smile Foundation and to witness the incredible difference that these surgeries make."

This weekend's initiative exemplifies ACSA's ongoing dedication to social responsibility and making a meaningful impact in the lives of South Africans, particularly children who face difficult medical challenges.

For further information or media inquiries, please contact:

ACSA Media Desk

Mediadesk@airports.co.za

Issued by Airports Company South Africa

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Stakeholders
Thu 7 November 2024
ACSA welcomes the unveiling of King Shaka's statue at King Shaka International Airport

Airports Company South Africa (ACSA) welcomes the official unveiling ceremony of the King Shaka Zulu statue at King Shaka International Airport (KSIA) in Durban, yesterday, 7 November 2024. This significant cultural and historical initiative reflects our commitment to honouring the rich heritage of the region, and we are pleased to contribute to its realization.

The commissioning and installation of the statue was undertaken by the KwaZulu-Natal Department of Sports, Arts and Culture (DSAC) and ACSA is proud to have collaborated in this initiative, emphasizing our role in supporting community-driven projects that enhance local culture.

Dignitaries in attendance for the historic occasion included His Majesty King Misuzulu KwaZwelithini, His Excellency President Cyril Ramaphosa, Transport Minister, Ms. Barbara Creecy, KZN Premier Thamsanqa Ntuli, Members of Parliament and provincial MECs.

In collaboration with the province, ACSA carefully selected a prominent location for the statue, ensuring it serves as an attraction for airport users and the broader local community while remaining in alignment with the airport's Master Plan. A memorandum of understanding fulfilling the undertaking of the statue's erection was signed by ACSA CEO, Ms. Mpumi Mpofu and the KwaZulu-Natal Department of Sports, Arts and Culture.​

The statue stands as a tribute to King Shaka, a formidable leader who played a crucial role in shaping the Zulu nation and its history. "We believe that the statue will not only enhance the aesthetic appeal of our airport but also serve as a symbol of pride and heritage for our community," said Ms. Mpumi Mpofu, ACSA CEO. "It is a testament to our commitment to celebrating and preserving the rich culture of KwaZulu-Natal."

The unveiling comes shortly after South Africa's commemoration of 30 years of democracy, a period marked by progress and transformation. King Shaka International Airport has been pivotal in providing world-class airport services, driving economic growth, and making a positive impact on the region and its communities. This event also follows ACSA's celebration of KSIA's 14th anniversary on May 1st, marking over a decade of service as a central hub for the movement of people and goods in the region.

Following the official unveiling ceremony, ACSA will take responsibility for the maintenance and upkeep of the statue, ensuring that it remains a proud symbol of our heritage for years to come.

For further information or media inquiries, please contact:

ACSA Media Desk

Mediadesk@airports.co.za

Issued by Airports Company South Africa

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Business, Passengers
Tue 22 October 2024
ACSA Confirms flight delays at King Phalo Airport

Airports Company South Africa (ACSA) would like to inform all passengers and stakeholders of significant flight disruptions at King Phalo Airport (KPA) due to adverse weather conditions today, 22 October 2024. These disruptions have impacted both inbound and outbound flights.

The disruptions at KPA have been compounded by lapsed Air Traffic and Navigation Services (ATNS) procedures. ACSA and ATNS are coordinating efforts to address these procedural lapses and restore normal flight operations promptly.

While operations at King Phalo Airport and flights are being closely monitored, passengers are advised to stay updated with their airlines for the latest information on cancellations and delays.

All passengers affected by delays are advised to contact their airlines directly for information regarding rebooking and are further encouraged to verify the status of their flights before traveling to the airport.

For further updates follow us on the ACSA Mobile App and on our social media platforms.

We apologize for the disruption and are committed to resuming normal operations as soon as conditions permit.

For media enquiries:
Ernest Mulibana – 082 263 7372
Senior Manager: Corporate Communications
Mediadesk@airports.co.za

Issued by Airports Company South Africa
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Business, Passengers
Mon 21 October 2024
ACSA launches Ziya Buya e'Airport Kasi Market at O.R. Tambo International Airport

Airports Company South Africa (ACSA) is excited to announce the launch of the first-ever Ziya Buya E'Airport KASI Market at O.R. Tambo International Airport, set to take place on Saturday, 26 October 2024.

 

This vibrant initiative is part of ACSA’s KASI Localisation and Passenger Mobilisation project, a collaborative effort with the Gauteng Department of Economic Development (GDED) and The Innovation Hub, aimed at revitalising township economy and promoting informal small, medium, and micro enterprises (SMMEs) within the airport community.

 

The KASI Market will serve as a dynamic space for local entrepreneurs, showcasing small businesses from communities surrounding the airport. Visitors will have the opportunity to explore and purchase locally crafted gifts, enjoy live music performances, a variety of delicious food, non-alcoholic beverages, and participate in fun activities designed for all ages.

 

"This event marks a significant step towards making airports more accessible and inviting for all South Africans, particularly those living in rural and surrounding township areas." said Ms. Laurie Less, ACSA Group Executive Corporate Services. "This is a first step in repositioning airports as a safe and convenient shopping and transport alternative for all – not just the elite. We aim to create an atmosphere that encourages frequent visits, foster a desire to travel, and highlight the diverse offerings at our airports.”

 

The KASI Market will feature live entertainment, festive activities, and a chance for visitors to immerse themselves in the rich culture and creativity of the local community. This initiative not only aims to support local businesses but to bring people together in a dynamic and entertaining environment.

 

Members of the media and the public are invited to join and explore the market, which will be a festive day filled with local flavour and community spirit as per the details below:

 

Date:  Saturday, 26 October 2024 

Location: O.R. Tambo International Airport, JNB-P6 Shade 1 Long Stay Parking

Time: 10h00 – 18h00

 

For media enquiries:

Ernest Mulibana – 082 263 7372

Senior Manager: Corporate Communications

Mediadesk@airports.co.za

 

Issued by Airports Company South Africa

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Business, Passengers
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