Information Desk

Switchboard: +27 (0)21 937 1200

Location:

Domestic Arrivals

Flight information

Live flight information

Airports Company South Africa's automated flight-information service:

Tel: +27 (0)86 727 7888

Client and Passenger Services

E-mail: Customercare@airports.co.za

Operating Hours

Monday -Sunday: 24 hours

Useful numbers to note

Emergency Response (Fire Watch Tower): +27 (0)21 937 1211/1249

Security Control room: +27 (0)21 937 1288

​Weather Office: +27 (0)21 935 5700

Katanga Parking: +27 (0)21 936 3600/3612/3613

SAPS: +27 (0)21 927 2900

ACSA Special needs Passenger assistance: +27 (0)21 935 3737

Tax refund: +27 (0)21 934 8675

Post Office: +27 (0)21 934 2211 

iHelp telephones are stationed throughout the terminal for free calls for passenger assistance.