AccessorizeShop locationO.R. Tambo International AirportTerminal A, Duty Free mallShop No 25 Domestic terminalRetail level
Tel: +27 (0)11 390 2300 e-Mail: sm.international@accessorize.co.za
African EcoShop locationO.R. Tambo International AirportTerminal ADuty Free mall
Tel: +27 (0)11 390 1106Fax:+27 (0)11 390 3000e-Mail: sam@outofafrica-sa.com
Big Five Duty FreeShop locationO.R. Tambo International AirportTerminal ADuty Free mall
Tel: +27 (0)11 390 2670Fax: +27 (0)11 394 5315 e-Mail: info@bigfivedutyfree.co.za
Indaba LifestyleShop locationO.R. Tambo International AirportTerminal ADuty Free mall
Tel: +27 (0)11 390 3606Fax: +27 (0)11 390 3000e-Mail: indabalifestyle@outofafrica-sa.com
Out of AfricaShop locationO.R. Tambo International AirportTerminal ADuty Free mall
Tel: +27 (0)11 390 1683Fax: +27 (0)11 390 3000e-Mail: sam@outofafrica-sa.com
CNAShop locationO.R. Tambo International AirportTerminal A, Duty Free mallTerminal B
Tel: +27 (0)11 390 1115Fax: +27 (0)11 390 1603e-Mail: ghart@arcjhb.co.za
Exclusive BooksShop locationO.R. Tambo International AirportTerminals A and B
Tel: +27 (0)11 390 2691 (Duty Free/Terminal A)Tel: +27 (0)11 390 1258 (Domestic/ Terminal B)Fax: +27 (0)11 390 2695 (Duty Free/ Terminal A)Fax: +27 (0)11 390 1270 (Domestic / Terminal B)e-Mail: irportjhb@exclusivebooks.co.za
Hugo BossShop locationO.R. Tambo International AirportTerminal A
Tel: +27 (0)11 390 2781Fax: +27 (0)11 390 1888e-Mail: andrew@surteegroup.co.za
LacosteShop locationO.R. Tambo International AirportTerminal ADuty Free mall
Tel: +27 (0)11 390 1888Fax: +27 (0)11 390 3000e-Mail: faeez@surteegroup.co.za
Tie ShopShop locationO.R. Tambo International AirportTerminal A
Tel: +27 (0)11 390 2989e-Mail: chris@tiestop.co.za
There is a wide choice of hotels available in and around the airport precinct. Please call the Gauteng Tourism Authority information desk, in the international arrivals terminal for information on +27 (0)11 390 3614/3602.
The City of Johannesburg’s official website, www.joburg.org.za also has a list of hotels near the airport.
Branches for the major banks in South Africa are located at O.R. Tambo International Airport as follows:
Automated teller machines (ATMs) can be found in the following locations:
Foreign exchange
Bidvest bank, Master Currency and Travelex are located in the arrivals area of Terminal A.
The airport has a chapel and a prayer area for Muslim passengers.
Christian Chapel
O.R. Tambo International Airport has a Christian Chapel open for prayer and quiet time to all passengers and airport staff 24/7. The chapel holds prayer and worship services on a Tuesday, Wednesday and Sunday at 13h00. An evening service is held every second Wednesday at 19h00. The Chapel is situated on level 2 at the far side of Terminal B just above our clinic. For more info contact Trish on 0711640927 or 011 975 8491 or refer to the Chapel notice board
Muslim prayer facility
Our Muslim prayer facility is open 24/7 for prayer and quiet time. There is a Friday prayer service held just after noon with both a male and female facility. This facility is located in the basement parkade closest to Terminal A arrivals. For more info contact Ahmed on 0835443419.
The Premier Conference Centre in the domestic terminal offers a modern and stylish environment for business meetings, conferences and seminars. It has three 10-seater rooms, a 12-seater room, a 14-seater room, a seminar facility for groups of 25 or 50, as well as a conference room for groups of 60 or 120.
Airports Company South Africa (ACSA) is committed to providing world-class facilities that meet the needs of all airport users. We focus on ensuring existing and new facilities within our airports meet the particular needs of disabled travellers and airport users.
In the multi-storey parkade at ORTIA there are disabled parking bays at all levels while the airport itself features special lifts, ramps, wheelchairs and toilets for the disabled.
Passengers who require assistance boarding and disembarking from aircraft can make arrangements with the relevant airline when booking.
O.R. Tambo International Airport (ORTIA) features ACSA’s innovative, self-service check-in kiosks, Flightcheck.
The Flightcheck kiosks significantly improve the passenger experience as they offer a secure and faster alternative to traditional check-in. They look much like ATMs and are easy to use with simple touch screens display icons and text instructions.
Please take note of the following:Each airline check-in application is unique. Check in advance that your airline offers the Flightcheck service, and if so, whether the service applies apply to your particular route. Also check individual airline conditions of use and whether it caters for hand luggage only. At the airport, you can proceed directly to a kiosk provided you have been issued with an e-Ticket. SAA also accepts paper tickets.
Airport Online, which offers Internet access, has a branch in the international departures terminal and two in the domestic terminal. One of these, open to the general public, is near the ATMs in the shopping area. The second, for use by passengers only, is between the main security point and the boarding gates.
The international departures terminal also offers a wireless option, which allows laptop users with wireless cards to connect to the Internet from anywhere in the departures hall - including from most of the restaurants in the terminal.
To download the operating instructions for Airport Online, please click here.
For more information of Wi-Fi, please click here.
The Airport Medical Clinic offers emergency treatment 24 hours a day, as well as:
Tel: +27 (0)11 921 6609Hotline: +27 (0)82 262 1490Website: www.travelclinic.co.za
Porter Services at O.R. Tambo International Airport is available in the demarcated areas of all airport terminals and along the drop-off zones. Porters are identifiable by their bright orange uniforms. As they are self-employed and rely on tips for income, a gratuity of R20 is recommended for each item of luggage handled.
All services providers at the airport implemented and adhere to strict health and safety measures that comply with Covid-19 regulations.
There is a post office at the international arrivals terminal, and you will find Postnet on the shopping level of the domestic terminal.