ACSA warns of long queues at Immigration due to unresponsive Border Management Control System
Airports Company South Africa (ACSA) would like to advise that the Border Management Authority (BMA) is experiencing extended queues at the passport control processing points at O.R. Tambo International Airport.
The delays are due to the unresponsiveness of the BMA’s Biometric Movement Control System (BMCS), which is currently not functioning as expected. This has led to longer-than-usual waiting times for passengers at the immigration points.
BMA technicians are actively working to resolve the issue. While ACSA has sufficient personnel on hand to manage the situation, the delays are a direct result of the system failure.
ACSA is currently awaiting further feedback from the BMA’s Chief Information Officer (CIO) regarding the progress and resolution of the matter. Please note that this issue is subject to security oversight and vetting, requiring careful handling.
In the interim, ACSA has mobilised additional personnel to assist with passenger movement and is working closely with the BMA to expedite passenger processing. We advise passengers to allow for extra time when travelling to the airport to ensure a smooth experience during this period of disruption.
We sincerely apologise for any inconvenience this may cause and thank passengers for their patience and understanding.
For further information or media inquiries, please contact: ACSA Media Desk
Mediadesk@airports.co.za
Issued by Airports Company South Africa
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