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Tue 21 May 2024
OR Tambo International Airport experiencing baggage sortation challenges

Airports Company South Africa (ACSA) can confirm that O.R. Tambo International Airport in Johannesburg is this morning (May 21, 2024) experiencing network-related challenges with its baggage sortation system in the domestic terminal.

As a result, bags checked into the facility are unable to be processed through the sortation system. We can confirm that our team of IT network technicians is actively engaged in resolving this matter promptly.

ACSA would like to caution passengers that until a solution is implemented, we anticipate a delay in baggage processing. Until then, airport staff is currently processing bags manually, and management can confirm that operations have not been impacted.

Travellers are therefore advised to factor these potential delays into their travel plans and are also advised to contact their airlines for further flight information and updates.

ACSA would like to sincerely apologise for any inconvenience this may have caused.​

//ENDS//

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